Monday, April 13, 2009
I'm a Netflix user and all my movies were delivered on time without any mess up from my queue list.
I personally thought there would be some kind of automation in delivering the DVDs because of their quality delivery.
To my surprise a reporter doing photojournalism, has gone and documented a process which shows that it is happening manually.
It is very tough to achieve sorting rate of 500 to 700 DVDs hourly.
I can tell that all look very dedicated to their work not only from the picture but also from their service personally.